Privacy policy

Last updated: 19 June 2026

This Privacy Policy describes how FIRKINO ("we", "us") collects, uses and discloses your personal data when you visit, use or make a purchase from our store, or otherwise communicate with us (the "Services"). We are the data controller of your personal data under the EU General Data Protection Regulation (GDPR) and applicable Swedish data protection law.

Personal data we collect Depending on how you interact with the Services, we may collect: contact details (name, billing and shipping address, phone number, email); order and transaction information; account information; payment information (processed by our payment providers); communications you send us; and device and usage information (IP address, browser, and how you use the site, including via cookies).

How we use your data We use your personal data to provide and improve the Services, process and deliver your orders, handle returns and exchanges, prevent fraud and keep the store secure, communicate with you and provide customer support, send marketing where permitted, and comply with our legal obligations.

Legal bases We process your data to perform our contract with you, to comply with legal obligations, based on our legitimate interests (such as security and improving the Services), and based on your consent (for example, for certain marketing and non-essential cookies). You may withdraw consent at any time.

Cookies We use cookies and similar technologies. Non-essential cookies (analytics and marketing) are only set after you give consent through our cookie banner. You can change your choice at any time.

Sharing your data We share personal data with service providers who act on our behalf (including Shopify, which powers our store, as well as payment, shipping and analytics providers), and where required to comply with the law or protect our rights.

Your rights Under the GDPR you have the right to access, rectify, erase, restrict and object to the processing of your personal data, the right to data portability, and the right to withdraw consent. You also have the right to lodge a complaint with the Swedish Authority for Privacy Protection (Integritetsskyddsmyndigheten, IMY).

Data retention & international transfers We keep your personal data only as long as necessary for the purposes described above or as required by law. Where we transfer data outside the EEA, we use recognised safeguards such as the European Commission's Standard Contractual Clauses.

Contact For privacy questions or to exercise your rights, contact us at support@firkinio.com, Firkino, Kullagatan 40, Sweden.